28 thoughts on “How to upgrade my access bank account”

  1. My name is awongo wariboko I bank with access bank since I open this bank account online and it was peaceful I but money to my account now bank now I can’t take money again I don’t understand with is opening to access bank please and please were am I right now only have pos no bank to lay my complain when I was but the money why did my account take the money if I can’t take it back when I need it

    Reply
    • In this type of situation try to contact your bank account manager or the access bank customer service representative. You will provide the necessary requirements for the upgrade or update through online like the email address or whatsapp.

      I’m very much sure of zenith bank.

      Use these info to contact access bank; email address: contactcenter@accessbankplc.com and phone numbers are +234 1- 2712005-7, +234 1-2802500, 07003000000, 01-2273007

      Reply
  2. What is happening to my access account number I can’t even withdraw any money from it and there is money in it

    Reply
    • You have funds but can’t withdraw?

      One of the major causes of this problem is in the case of a frozen bank account. Maybe the bank has frozen your account and this prevents debit transactions.

      Don’t deposit money into the account until the problem is resolved.

      On Monday I recommend you to go to the bank cause this isn’t something you will have to call them to sort it out online or through voice call.

      Reply
  3. Hi, good day. I opened an account at access bank with the utility bill required and my NIN expecting they would open a regular account for me since I’m of the legal age but they didn’t. It was tier 1 account they opened so I was wondering why they would do that cos my mom do use my account for her business transaction too.

    Reply
    • If i may ask how did you know the bank opened a level 1 account for you?

      Did you tried to transfer or deposit more than 50k into the account and it didn’t go through?

      Please explain.

      Reply
  4. Please i don’t have national id, i only av the NEPA bill for Now..Can i still use it to upgrade my account from instant savings 1 to instant savings 2

    Reply
    • Let me remind of you this;

      You cannot do anything in the bank without any means of identification. It is very compulsory, a must that a bank customer must have an ID.

      Go enroll for nin and use it to update your account.

      Reply
  5. Thank you for this informative piece. I made a transfer above the maximum amount to a student account but I didn’t know at the time. Please can the transaction be reversed or the account owner has to do an upgrade? What are my options? Thank you

    Reply
    • In most cases the bank will call you to come upgrade your bank account in order to receive the money. However, if the bank didn’t call you then definitely they will reverse the money to the sender’s account.

      Reply
  6. Gud evening ma
    My dad transfer my school fee to my bank account which is more than 50000
    How can i upgrade it becos i did not have nepa bill
    I only have NIN
    PLS MA HELP ME

    Reply
    • Zainab, the rule is that one must have an utility bill like the nepa bill, house rent bill, water bill, etc.

      Any bill that shows your current home address.

      You can borrow from anyone around you, or kindly request the bank to upgrade your bank account to a level 2 which doesn’t require an utility bill.

      Reply
  7. Hello missy banker.. do u work in Access bank, i need a bank worker for easy reach incase i need to ask questions or make inquiries? If u are on whatsapp i’d like to get your number..

    Reply
    • I don’t work for access bank. I recommend you to contact the bank and request they link you to your account manager.

      You can seamlessly make inquiries through your account manager.

      Reply

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