Why is my debit card declined when i have money?
One of the questions asked in debit card issues especially during payment.
Have you ever found yourself in a situation where you have money in your account but couldn’t make payment using your debit card?
What was your reaction, probably very much confused as to what is the cause of the debit card declined.
I’ve found myself in this situation before, and was confused as you’re. However, I was able to detect the problem and resolve the issue on my debit card.
I will be guiding you on the solution to why is my debit card declined when i have money, kindly continue to read the post.
Why is my debit card declined when i have money
Below are the reasons and the solution to why is my debit card declined when i have money.
1. Insufficient account balance
Yes, insufficient account balance can cause debit card declined irrespective of the fact that you have money in your account.
The question is;
Is the money sufficient for the payment which you want to make?
You may think that the money is sufficient whilst in the real sense it is not. This usually occurs if you’re making payment in a foreign currency.
For example, you want to make payment online using your dollar debit card, while the payment is in pounds. You need to get the accurate dollar to pound exchange rate before you can proceed with the payment.
Knowing the exact exchange rate helps to solve this problem of why is my debit card declined when i have money.
In the case that the total amount of money you have in your bank account is short by 5 cent, the payment won’t go through and you’ll be wondering why is my debit card declined when i have money.
HOW TO FIX THIS PROBLEM
Try to save adequate or enough money in your bank account before going ahead to make the payment.
For example, you’re to pay £100 using your dollar debit card and which is equivalent to $661.41 in the US dollars.
In this case, instead of having $661.41 in your bank account, rather increase it to $700 because exchange rate changes every day, minute and seconds.
You’ll not be sure the current exchange at that very moment of payment.
Thie is one of the payment problems that causes why is this issue on my debit card declined when i have money.
2. Debit card not supported
This is the case where by you have adequate money in your bank account for the payment, but it states debit card declined.
This can be a lot annoying and same time confusing as to why it happened.
As to why is my debit card declined when i have money.
The answer is the debit card you’re using for the payment is not supported at all. I’ve once tried using a Visa card and to make payment online, was disappointed as the payment failed.
The payment and the debit card was declined and I was really annoyed and same time pissed off with the whole thing.
This debit card declined problem when it comes to using a debit card to make payment online. One of the answers to why is my debit card declined when i have money.
HOW TO FIX THIS PROBLEM
In this case, the only solution is to change the debit card you’re using for the payment and try another card.
If you only have one debit card with you, you can request from your friends to assist you with their debit card.
Simply transfer the money to their bank account, and use their debit card to make the payment. If you’re using a Visa card, you can request for a mastercard or try another Visa card.
Definitely one of the debit cards will go through.
This is another answer to why is my debit card declined when i have money, and the solution is to change the debit card for the payment.
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3. Bank technical issue
A financial institution having a technical issue prevent the customers from using their debit cards or even online and internet banking.
I’ve witnessed this before and got to know because I called my account manager to ask why I can’t make payment online, use my internet banking or even the bank mobile banking app.
He notified me that they were having a technical issue at that very moment and are fixing the problem.
It didn’t take up to thirty minutes and they were done with the fixing, I was able to make payment online using my debit card, check my account balance through the internet banking and the bank mobile banking app.
This is another answer to this question on why is my debit card declined when i have money.
HOW TO FIX THIS PROBLEM
Honestly, you may not really know if your bank is having a technical issue with their services, though having issues with checking of account balance through internet banking or the bank mobile banking app helps to let you know.
In this case, you’re having issues paying with your debit card or seeing debit card declined, immediately contact your financial institution and inquire why such problem is occurring.
They will let you know if they are having a technical issue which is preventing the payment from going through, or the reason why you’re having such problem with your debit card.
This is the third answer to the question on why is my debit card declined when i have money, and the solution is to contact your financial institution.
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4. Daily or monthly payment exceeded
In the financial institution, when it comes to payment and be it international or domestic payment, there’s always a limit to daily, monthly and yearly spending.
Some bank customers doesn’t know about this at all, and never care to know.
One of the main reasons your debit card is declined may be because of the fact that you’ve exceeded your daily or monthly spending limit.
By doing so, you can’t make any further payments using that very debit card until the next day or the next month or even the next year.
This also answers to the question on why is my debit card declined when i have money, moving onto the solution.
HOW TO FIX THE PROBLEM
As you have exceeded your daily or monthly spending limit, the only left for you is to use another debit card.
Transfer the amount for the payment to the other debit card, and use it for your payment. You can as well ask your friends to assist you with their cards for the payment.
However, some financial institutions gave their customers the privilege to increase their daily and monthly spending limit.
In this case, you have to contact your financial institution or account manager and ask if there’s any possibility of increasing your daily or monthly spending limit attached to your bank account.
If that is pretty much possible, the bank will increase the spending limit on your bank account. Mind you, this can only be done in the bank or financial institution.
This is another answer to the question on why is my debit card declined when i have money, and the solution is to request for your spending limit to be increased or better still use another debit card.
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5. Bank account frozen
Truth, you can’t use your debit card if your bank account is frozen.
When banks in accordance with the court frozen a customer’s account, no transaction will go through on the account. The account will remain dormant until the bank reactivate it.
Banks frozen a customer’s account if they suspect a suspicious activity occurring in the customer’s account.
Also, court or the government can frozen a bank account if they suspect fraudulent activity from the bank customer.
If your bank account is frozen, there’s no way you can use the debit card linked to it to make payment of any kind.
All you’ll be getting is debit card declined or payment failed contact your financial institution.
This is the fifth answer to the question on why is my debit card declined when i have money, and moving onto the solution.
HOW TO FIX THE PROBLEM
There are many things that can make a financial institution frozen it’s customer’s bank account, and the worst part is that the bank customer may not even be aware of it.
In Nigeria, during the bank verification number registration, many bank accounts were frozen because the account owners didn’t or haven’t registered for the bvn.
Immediately they did so, banks reactivated their accounts and they started making use of the bank account again.
So what I’m trying to say is that you may not even know that your bank account has been frozen, the only way you’ve got to know is by calling your account manager or going to the bank.
On getting there, let them know that you couldn’t make payment using your debit card irrespective of the fact that you have enough money in your account.
If it is the case of a frozen account, they will let you know immediately and guide you on how to fix the problem.
Frozen of a bank account answers your question on why is my debit card declined when i have money. You may not know and that is why I recommend you to contact your account manager if you see such problem with your debit card.
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So far these are the major reasons and answers the question on why is my debit card declined when i have money.
However, if you see debit card declined
aand you’re sure that you haven’t exceeded your spending limit, your debit card is fully supported, your bank account is frozen and there’s no technical issue with your bank, kindly contact your bank, financial institution or account manager.
Let them know about the issue you’re having with your debit card and bank account in general. They bank will run a check on your account and will notify you on what is causing the problem.
This is where i round it up and I hope this answers your question on why is my debit card declined when i have money. Don’t forget to use the share buttons to share this post.